Cause Toner drops onto sheets Resolution Remove the cleaning blade and check the corners of the spill sheet as per images below to make sure the sheet it not tucked in as per last image more »

The Tray Alignment feature shifts and rotates content on the page to correct misalignment problems caused by the imperfections of the paper tray. The correction produces even margins which are ideal for registration on duplex (2-sided) printing. In the… more »

Cause If the RIP is stuck on AA or FF and on the printer screen the "Controller Button" is greyed out and in the bottom left hand corner it says "Controller Unconnected" Resolution You will need a USB drive capacity must be 8GB… more »

Go to Tray Settings Choose the tray that you are printing from Choose change settings A. Set the paper type to Fine B. Set the paper weight to 62-74g/m2 Select with the 'Process Adjustment' or 'Expert Adjustments' button Go to the next page and set the… more »

Select adjustments at the bottom of the printer screen Select Execute Adjust Operation Select Gamma Automatic Adj. Color Regist. Auto Adj. Toner Refresh Mode Belt Refresh Mode more »

Go to Tray Settings Choose the tray that you are printing from Choose change settings Select with the 'Process Adjustment' or 'Expert Adjustments' button Select the 'Reset' button on the right and confirm Exit back out to print screen more »

See the image showing the fuser separation claws, they might have a build up of toner on them or maybe one is not sitting correctly. Their job is to sit on the lower fusing roller so if proud they will catch the paper. more »

Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. 04 - Counter / Data 03 - Parts Counter 01 - Special Parts 05 -… more »

Gamma Automatic Adjustment Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. -02 process adjustment -06 recall… more »

To combat paper curl make the following adjustments. If printing one side only try delivering face down rather than face up. Change the output curl adjust, Adjustments on the main screen, Machine Adjust, Finisher Adjust, Output Curl Adjust and select… more »

Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. -01 Machine Adjustment -01 Printer Adjustment -10 Colour… more »

All lightweight paper should be long grain stock. All heavy weight stock should be short grain stock. 450x640 indicates Long Grain - shorter number first is long grain 640x450 indicates Short Grain more »

Click link below Change Colour on Fiery more »

Cause: Machine indicates that the waste toner bottle is full even after emptied Resolution: As per the image below the part that sticks out that is being pointing to with the pen, that needs to be clean as that is where the photosensor looks through and… more »

Following the steps below to make adjustments to the colour balance... Go to Adjustments Select Number 2 "Density Balance Data" Select a blank row to create a new profile Select "Manual Setting" Select "Print Mode" and choose the tray that you are using… more »

Cause Can not connect the Command Workstation to the RIP Resolution Power off the printer by opening the front door and turn off the main switch. Power off Fiery RIP by holding the green light button on the RIP. Leave both off for 5 minutes, power the… more »

See image below showing the panel to remove, take out the old filter box and put in the new one, then reset the counter as below... Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the… more »

Toner Density Revert Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. Select process adj Select drum peculiarity… more »

Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. 04 - Counter / Data 03 - Parts Counter 01 - Special Parts 03 -… more »