Cause Image processing fault Resolution Power off the printer and the Fiery RIP. Remove the Fiery cable (thick cable between RIP and Printer) turn ends around and reconnect Restart the printer and the RIP. From the fiery server menu, clear the server to… more »

Cause Image processing fault Resolution Power off the printer and the Fiery RIP. Remove the Fiery cable (thick cable between RIP and Printer) turn ends around and reconnect Power the printer back on, while printer is powering up, lift the lid on the… more »

For Onyx version 22.5.1 Patches for Summa more »

OPUS Calibration more »

This is a counter and can be cleared by following the procedure below... To Grease the parts using the kit, see this link and instructions below... Applying Carriage Rod Grease Select the maintenance button Scroll down to Other Maintenance Select Grease… more »

The Tray Alignment feature shifts and rotates content on the page to correct misalignment problems caused by the imperfections of the paper tray. The correction produces even margins which are ideal for registration on duplex (2-sided) printing. In the… more »

Intermediate transfer belt wrap abnormality Cause: When J-3102 or J-3104 occurs, the fusing loop sensor (PS23) never becomes active within the detection period. Resolution Make sure no paper is stuck in the top part of the fuser. This is to prevent… more »

Step1: Select Maintenace Button Step2: Scroll down to Other Maintenace and click OK Step3: Click OK on Head Washing Step4: Select the channels you want to wash Step5: Make sure you have a new Cleaning Cartridge more »

Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. Select no 11 Select no. 2 Test Pattern Output Mode Set test… more »

Select adjustments at the bottom of the printer screen Select Execute Adjust Operation Select Gamma Automatic Adj. Color Regist. Auto Adj. Toner Refresh Mode Belt Refresh Mode more »

Go to Tray Settings Choose the tray that you are printing from Choose change settings Select with the 'Process Adjustment' or 'Expert Adjustments' button Select the 'Reset' button on the right and confirm Exit back out to print screen more »

Cause Gamma correction abnormality, the drum potential sensor (5501/6501) TCR sensor (6000/7000) for yellow (C-2811), magenta (C-2812), cyan (C-2813) or black (C-2814) may have a film of toner dust on it affecting sensitivity Resolution Clean the drum… more »

Cause Fuser not set correctly Resolution Make sure that the fuser is set correctly and that the screw on the fuser is tightened into the frame of the machine. more »

You will need to change the following settings, when the printer has difficulties recognising media when printing transparent media or greyback material toggle between ON and OFF to correct the problem as below. Choose the Menu button on the printer and… more »

Select the Menu Button Scroll down to Customize Settings Choose the Paper Profile that you want to delete Scroll down and select Restore Media and select Yes more »

To preform an Easy Media Setup please follow these steps below... Select Media Button Select Easy Media Setup Select Media Select Yes Select OK Select Media Type Select OK more »

If you are experiencing banding on the Epson carry out the following... Maintenance clean http://www.digitalprintsupport.ie/helpdesk/index.php/helpdesk/sc-s-head-maintenance Easy Media Adjustment… more »

Trobleshooting more »