Cause Toner drops onto sheets Resolution Remove the cleaning blade and check the corners of the spill sheet as per images below to make sure the sheet it not tucked in as per last image more »

The Tray Alignment feature shifts and rotates content on the page to correct misalignment problems caused by the imperfections of the paper tray. The correction produces even margins which are ideal for registration on duplex (2-sided) printing. In the… more »

Click on the link to watch the video more »

Issue The Controller Light Greyed Out but the RIP is working Resolution Reformat the Hard Disks from Service Mode more »

Cause If the RIP is stuck on AA or FF and on the printer screen the "Controller Button" is greyed out and in the bottom left hand corner it says "Controller Unconnected" Resolution You will need a USB drive capacity must be 8GB… more »

See images below showing how to remove the cover to replace the filters Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service… more »

Go to Tray Settings Choose the tray that you are printing from Choose change settings A. Set the paper type to Fine B. Set the paper weight to 62-74g/m2 Select with the 'Process Adjustment' or 'Expert Adjustments' button Go to the next page and set the… more »

Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. Select no 11 Select no. 2 Test Pattern Output Mode Set test… more »

Select adjustments at the bottom of the printer screen Select Execute Adjust Operation Select Gamma Automatic Adj. Color Regist. Auto Adj. Toner Refresh Mode Belt Refresh Mode more »

Go to Tray Settings Choose the tray that you are printing from Choose change settings Select with the 'Process Adjustment' or 'Expert Adjustments' button Select the 'Reset' button on the right and confirm Exit back out to print screen more »

Click on the file below for instructions... Solid Fix more »

Click on the file below for instructions. Screen Fix more »

To increase or decrease the machine stabilization settings... Select the Utility key Administrator settings (01) System Settings (05) Expert Settings (07) Quality Settings (04) Stabilization settings For improved colour consistency increase the maximum… more »

Adding tape to the blower on the opposite side to the envelope flap can help with skewing, see image... more »

Choose Paper Tray you are printing from Go to Process Adjust or Expert Adjust Set as per image... more »

If you are getting jamming or your paper is coming out of the printer damaged check the separation claws as per the image, they can get a build up of toner underneath you can scrape it off with your finger. Otherwise these will be sitting up on the… more »

From the Adjustments button at the bottom of the screen... Select Quality Adustment Select 02 Density Balace Auto Adj. Select the Output Chart button to print out the chart and then follow the steps on screen more »

Follow these steps... Step 2 - Choose the tray that you want to align Step 3 - Choose Scan Measure Tab Step 4 - Output the background sheet - THIS MUST BE PRINTED ONTO A3 SIZE PAPER Step 5 - Output the adjustment chart - FROM THE TRAY THAT YOU ARE… more »

Resolution Change DIPSW 46-2 to 1 Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. a. System Settings b. Software… more »

See images of holding plate and the two screws to remove to take the plate off. more »

See the image showing the fuser separation claws, they might have a build up of toner on them or maybe one is not sitting correctly. Their job is to sit on the lower fusing roller so if proud they will catch the paper. more »

Repeating on envelopes Power the machine OFF from the main switch leaving the sub switch ON. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the comes up in Service mode. Set the DIPSW Press 03 System Settings… more »