Common fixes to error codes
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C-0101

Started by on 13 Dec 2017 – Last touched: 21 Nov 2019

13 Dec 2017 02:14 pm    

Cause

Paper feed motor abnormality

Resolution

Make sure no paper is caught in the tray/trays. Recycle the power on the machine, if the error code reoccurs leave the tray open and feed from a different tray, call 01-5676000 to log a service call for the machine.

Sometimes it can be the waste toner section is clogged and sometimes it is caused by the M2 paper feed motor, call service.


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