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Toner lifting/not fusing

Started by on 26 Mar 2021 – Last touched: 26 Mar 2021

26 Mar 2021 03:27 pm    


Toner is not fusing to the paper/board or rubbing off the sheet


  1. Select Menu on the Printer
  • Scroll down to "Tray Configuration" select OK
  • Select tray that you are feeding from select OK
  • Set "Media Type" to Plain
  • Set "Media Weight" to Auto
  • Try to print again, if no improvement change the "Media Weight" to "Auto Heavy 5"
  • If the print is still not fusing you will need to order a new fuser

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