Problem Toner is not fusing to the paper/board or rubbing off the sheet Solution Select Menu on the Printer Scroll down to "Tray Configuration" select OK Select tray that you are feeding from select OK Set "Media Type" to Plain Set… more »

Click here to view common print quality issues: Troubleshooting more »

Check Supplies Select Menu Select Configuration Select Supplies Life Use the down arrow to highlight the item - select OK Repeat for other items more »

Getting background on the printed sheets From the Menu, go down to Print Adjust Select BG Adjust Choose the colour of the background and bring the setting to -3 From the Menu, go down to Calibration Select Auto BG Adjust Mode and set to -1 (Displayed if… more »